PLEASE CHOOSE PATH OF
HONESTY
The big news in the
world of insurance fraud this week is the announcement of the creation of
the Consortium to Combat Medical Fraud.
The Consortium is a joint project of the coalition, the
National Health
Care Anti-Fraud Association and the National Insurance
Crime Bureau. It’s the first time that
property-casualty insurers and health carriers have come together in
a meaningful way to better detect and investigate fraud by medical
providers.
Activities underway include cross-matching data on suspected
fraud cases, cross-training investigators, getting insurers
comfortable with sharing information across industries and
conducting research.
A joint education program last week drew more than 60
investigators from both sides. Many eyes were opened about the
different approaches the two industries take to resisting bad
claims, detecting fraud and dealing with fraudulent medical
providers.
Case studies have made clear the advantages of sharing
intelligence and developing joint investigative strategies. One
obvious benefit is that prosecutors are more likely to take cases
that cross industry lines.
A full story on this effort will soon be published in our
quarterly newsletter, Fraud Focus, also available
online.
ANOTHER PHYSICIAN ACCUSED AND
DISCIPLINED
Facing a formal
Accusation of unprofessional conduct before the Medical Board of
California, Fullerton physician Harley Sterling, M.D. has
surrendered his license to practice medicine. The stipulated
surrender of his medical license was accepted by the board on March
14, 2005 and became effective on March 21, 2005.
In a November 1999 First Amended Accusation, the
board accused Sterling of violating multiple sections of the
Business and Professions Code, including section 2234(b)(c) (d)
(gross negligence, repeated negligent acts, and incompetence) in his
care and treatment of two patients. One patient, while under his
care, underwent approximately 32 procedures on her breasts. During
all surgical procedures performed which involved injection of saline
or silicone gel into intact breast implants, Sterling directly
punctured with a syringe needle the outer shell of the silicone
implants, thereby causing leakage of implant material into the
surrounding tissue. He also augmented the volume of the implants
with saline or silicone gel, although it was never intended by
implant manufacturers and was clearly prohibited by the federal Food
and Drug Administration. On a second patient, Sterling used a
homemade "nutcracker" device (consisting of two ax handles connected
by a small metal bar at the top) to perform a closed capsulotomy.
This procedure is commonly performed to breakup the fibrous scar
capsule around the implant. Sterling failed to explain to the
patient the potential risks and complications from using the device,
did not obtain verbal or written approval from the patient, and
failed to provide appropriate follow-up care to ensure no
complications occurred from using this device.
Pursuant to a Stipulated Settlement and
Disciplinary Order in May 2000, the board placed Sterling on five
years' probation for unprofessional conduct. During the term of
probation, he was required to comply with the board's Probation
Surveillance Program along with terms and conditions, some of which
included: enrolling in and completing the full Physician Assessment
and Clinical Education Program (PACE) at the University of
California, San Diego School of Medicine and undergo assessment,
clinical training and examination with a focus, where possible, on
plastic and reconstructive surgery, within 90 days; on an annual
basis thereafter for each year of probation, submitting to the board
an educational program or course not less than 40 hours per year;
enrolling and passing a board-approved ethics course; having a
practice monitor for the first two years of probation; obeying all
federal, state and local laws, all rules governing the practice of
medicine in California, and remaining in full compliance with any
court-ordered criminal probation, payments and orders; submitting
quarterly reports advising of his compliance with his probation and
any court-ordered probation; and appearing in person for interviews
with the board.
Sterling's probation was subject to revocation for
failing to obey all laws, submit quarterly reports to the board, pay
cost recovery to the board for investigative and prosecution costs
as well as the costs associated with probation monitoring. In
addition, Sterling was subject to discipline for performing
surgeries in an outpatient center without a transfer agreement and
without admitting privileges at a local licensed acute care
hospital. According to Sterling's own surgical records, he performed
over 100 surgical procedures in his outpatient surgery center
between January 6, 2003 and August 26, 2003 without the required
transfer arrangement and without the required liability insurance
coverage for malpractice claims.
PREVENTIVE MEDICINE AND SEVEN
DEADLY SINS
Sloth n. 1. Aversion to work or exertion; laziness; indolence;
sluggishness.
This is the second of seven articles in the series "Preventive
Medicine and the Seven Deadly Sins: Avoiding Discipline Against your
Medical License." How, you may wonder, can the "sin" of
sloth be extrapolated to the practice of medicine?
Especially, you highlight, since the mere
accomplishment of completing medical school, internship and
residency itself is seeming prima facie refutation of the definition
of sloth.
Sloth can be manifested in several ways. Sloth most often
displays itself as failing to maintain adequate and accurate medical
records. Sloth can also be failing to remain up-to-date on journals
and current standards of medical practice. Sloth can be
over-delegating to support staff or relying exclusively on ancillary
staff to review laboratory results. Sloth can be disorganization —
failing to correspond diagnostic test results with a patient's file.
During the past two years, I've seen two cases where the physician
missed critical laboratory or radiology data on two or more
occasions. Both cases resulted in patient deaths (one from cervical
cancer, one from lung cancer). Both physicians had at least two sets
of data, and two opportunities, to review the information that would
have lead to a timely diagnosis. Essentially, sloth is failing to
appreciate the details that make a medical practice function safely
and professionally.
I will concentrate on record keeping because it is the most
pervasive problem we investigators see. Did you know that aside from
technical violations such as failing to notify the board of your
change in address, or operating without a fictitious name permit,
the most common violation for a citation-and-fine is failing to
maintain adequate and accurate medical records? Are you surprised to
know there is a section of law that sanctions record keeping?
Business and Professions Code section 2266 reads: "The
failure of a physician and surgeon to maintain adequate and accurate
records relating to the provision of services to their patients
constitutes unprofessional conduct."
During the past three years, 93 citations have been issued to
physicians for failing to maintain adequate and accurate medical
records. (Note: a citation-and-fine is not considered discipline. It
is not reported to the National Practitioner's Data Bank, although
it is disclosed on the board's Web site.) Moreover, many physicians
against whom an accusation is filed (this is discipline and is
reported to the NPDB as well as disclosed on the Web) are charged
with failing to maintain adequate records in addition to other
quality-of-care violations.
Unfortunately, I have no riveting stories to report about record
keeping violations. I can tell you, however, that we investigators
can visualize your dilemma. It's not necessarily sloth, per se.
You're in the office, patients are stacked up in the waiting room,
you know you have to chart the visit but you're so busy and the
HMO/PPO's aren't paying you for charting (but just wait until you
need to justify your bill...) Lackadaisical charting might be an
area where a corner can be cut, where time can be saved. After all,
you're being compensated for the number of patients you see, so
cutting a few corners and omitting a few details from the patient's
record, or failing to keep a record at all can't be that ominous of
a proposition. It's not that you're lazy, it's more like you're
busy...
The California Medical Association published Document #1135 in
January 2006 which sets forth guidelines for the contents of medical
records. Why is the quality of medical records so important? The
CMA's publication stresses that not only do they serve as a basis
for planning and maintaining quality of patient care; they often are
the best defense of a physician in a medical malpractice action.
Medical records also serve as a basis for reimbursement, and
incomplete records interfere with the ability of a physician's peers
to perform peer review. From the Medical Board's perspective, very
often a physician who is the subject of a complaint can stop a case
from going to the field for further investigation because their
excellent recordkeeping skills answered all of the reviewer's
questions. If our initial reviewers in the Central Complaint Unit do
not have information to determine the standard of care has been
breached, the case must be referred to the field, assigned to an
investigator, and the resolution of the complaint takes much, much
longer.
For convenience, I will share several excerpts from CMA's
Document #1135. A variety of organizations are cited in the document
as having jointly developed the following principles for medical
record content:
- The medical record should be complete and legible
(author's note about legibility: If we cannot read your
records, it is a violation of Business and Professions Code
section 2266. Additionally, we will ask you to transcribe the
record, which is a waste of your time and will prolong the
investigation.).
- The documentation of each patient encounter should include:
the date; the reason for the encounter; appropriate history and
physical exam; review of lab, x-ray data, and other ancillary
services, where appropriate; assessment; and plan for care
(including discharge plan, if appropriate).
- Past and present diagnoses should be accessible to the
treating and/or consulting physician.
- The reasons for and results of x-rays, lab tests, and other
ancillary services should be documented or included in the medical
record.
- Relevant health risk factors should be identified.
- The patient's progress, including response to treatment,
change in the treatment, change in diagnosis, and patient
non-compliance, should be documented.
- The written plan for care should include, when appropriate:
treatment and medications, specifying frequency and dosage, any
referrals and consultations; patient/family education; and
specific instructions for follow-up.
- The documentation should support the intensity of the patient
evaluation and/or the treatment including thought processes and
the complexity of medical decision-making.
- All entries to the medical record should be dated and
authenticated.
- The CPT/ICD-9 codes reported on the health insurance claim
form or billing statement should reflect the documentation in the
medical record.
Additionally, a physician should document the fact that the
patient's consent and informed consent, when required, was obtained.
(author's note: Also, don't forget that accuracy of medical
records means documenting errors, too. Failing to record an adverse
event can result in adverse consequences to you. If you or your
staff make an error in charting, it's important to simply place a
line through the error, date it, initial it, and make a comment
indicating where the correct entry may be found.)
The importance of proper medical record keeping cannot be
emphasized enough. It may seem time-consuming to add that extra
documentation, but I can guarantee it will save you
more time (and money) in defending yourself and
justifying your insurance claims. Just remember this: if you are
ever the subject of a complaint, your outstanding medical record
will serve a multitude of purposes. Not only do they serve the
functions enumerated in the CMA document, they have the potential to
substantially expedite the resolution of an investigation
and leave your peer reviewers impressed with the
high quality of your medical care!
CALIFORNIA DOCTOR SURRENDERED
MEDICAL LICENSE
Facing formal
Accusations of wrongdoing by the Medical Board of California, San
Diego physician Egisto Salerno, M.D. has surrendered his license to
practice medicine. The stipulated surrender of his medical license
is effective on April 29, 2003.
Salerno was placed by the Medical Board on two
years' probation beginning June 18, 2001 for an assessment and plan
for a patient inconsistent with the patient's records, which he had
not signed; for inadequate follow-up with the patient; for not being
truthful at his interviews with Medical Board staff; and because he
admitted to lying to the city attorney and to the police who were
investigating the patient.
On April 22, 2002 Salerno was arrested for being
under the influence of cocaine; chasing non-existent people with a
loaded weapon and threatening to kill his wife. When arrested, he
had a baggie of cocaine in his underwear, and additional cocaine and
marijuana were found in other places in his home. He admitted to
using the cocaine that day. Police officers also found numerous
unregistered weapons and 300 rounds of ammunition in his home.
As a result of the felony charges stemming from
Salerno's arrest, on May 22, 2002 he agreed with the Board to accept
a full temporary restraining order that prohibited him from any
medical practice. The Board filed an Accusation and Petition to
Revoke his probation on June 13, 2002. His surrender of his medical
license constitutes the conclusion of this case.
LICENSED TO KILL
A man currently serving a 12?-year sentence
for impersonating a physician was sentenced this morning to an
additional 120 months in federal prison for posing as a doctor after
escaping from prison in 2000.
Gerald Barnes, 70, was
sentenced on his fifth conviction of impersonating a doctor. The
10-year sentence imposed by United States District Judge J. Spencer
Letts in Los Angeles will run consecutive to both the 12?-year
sentence and a separate, previously imposed 2?-year sentence for the
escape. The prior sentences are not due to expire until June
2009.
Barnes, who was born Gerald Barnbaum, claims to have
legally changed his name in the 1970s to Gerald Barnes, the name of
a licensed physician who was practicing in Stockton, California.
After obtaining copies of Dr. Barnes' school records and medical
credentials, the fake Dr. Barnes used the documents to obtain
employment at numerous medical clinics and offices in Southern
California.
As part of today's sentencing, Judge Letts
ordered the defendant to stop using the name of Gerald Barnes,
finding no evidence that the defendant had ever legally adopted that
name.
Barnes pleaded guilty in 1981 to involuntary
manslaughter in connection with the death of a 29-year-old patient
who died of complications from diabetes after being misdiagnosed by
Barnes. He was convicted again in 1984 and 1989 on state charges of
grand theft and writing fraudulent prescriptions. Upon each release
from prison, Barnes resumed his impersonation of Dr.
Barnes.
PHYSICIAN IN VIOLATION OF FEDERAL LAW MAY BE
SENTENCED TO 598 YEARS IN PRISON 2/10/05
The federal jury convicted Dr. Rafil Dhafir of conspiring to
violate the embargo, money laundering, tax evasion and Medicare
fraud after a trial that lasted more than three months. Dhafir, an
oncologist, was acquitted on one of the 11 counts of money
laundering.
Defense attorney Deveraux Cannick said Dhafir was the victim of
post-Sept. 11 anti-Muslim sentiment. "If he were not a Muslim, he
never would have been charged or brought to trial," the attorney
said.
Dhafir founded Help The Needy in 1995 and solicited donations to
help starving and oppressed Iraqis. The charity was never properly
licensed, and the government says only about $160,000 made it to
Iraq (news - web sites).
The government says the charity transferred nearly $4 million
from its U.S. bank accounts to a bank in Jordan under the name of
Maher Zagha, one of the Help the Needy members charged with Dhafir.
Zagha remains a fugitive.
The government said Dhafir defrauded donors by using $544,000 for
his own purposes, including buying two coin-operated laundries, and
he evaded taxes by writing off the charity's donations.
His defense attorneys argued that Dhafir believed humanitarian
aid to Iraq was legal, and that while he mixed charity money with
his own, he never used donations for personal expenses.
The attorneys also said Dhafir got caught up in difficult rules
governing Medicare and his mistakes were not crimes.
Dhafir was arrested in February 2003 in a high-profile raid at
his home and labeled a suspected terrorist by U.S. Attorney General
John Ashcroft (news - web sites). The government later backed
away from that claim but kept Dhafir imprisoned for more than 20
months while awaiting trial.
Five people, including Dhafir's wife, have pleaded guilty to
charges related to the case.
Dhafir, 57, will be sentenced June 20. If given the maximum
penalty on each count, Dhafir would face up to 598 years in prison
and fines totaling $23.5 million.